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San Diego Linkup is a unique social group whose fundamental basis is courtesy, consideration and accountability.
We take RSVPs to events very seriously, because we want everyone in the group to have confidence in each other, and to be able to plan events based on this confidence.
After all, don't you want people to show up if they say they'll show up, and don't you prefer people you can truly count on?
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Want to host an event? Please read the guidelines for hosting an event as well as the Linkup Good Hosting Guide.
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Before Contacting Us
Please see whether your question is already answered in the Frequently Asked Questions list below, or in the Linkup Good Hosting Guide.
We do not respond to questions which are already answered on the FAQ or Linkup Good Hosting Guide. Please use the button to contact customer service at the bottom of this page only if you are absolutely certain an answer to your question is not already available.
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Frequently Asked Questions
- How do I control whether I am sent email notices about events?
- I'm not getting email from San Diego Linkup. What's wrong?
- How do I control what notices I get from groups?
- How do I post a notice on the bulletin board?
- I created an event, but now I need to cancel it. What do I do?
- How can I delete my profile from San Diego Linkup?
- I try to update my profile, but the system keeps telling me my username and password need to be 6 characters or more. What should I do?
- How do I move my profile to a different Linkup site?
- A group that I used to belong to seems to have disappeared. What happened?
- Why aren't ages listed in the profiles?
- Can I host a fundraising event for a worthy cause?
- If I have been a host, do I get any kind of special credit?
- How do I set up events requiring pre-payment from guests?
- If I cancel from a wait list, does that affect my rating?
- I got a notice that I didn't show up at an event, but I think there has been a misunderstanding. What should I do?
- I got a flake factor because I canceled due to an emergency or unexpected circumstances beyond my control. Can I get that flake factor erased?
- My RSVP rating is low, but I don't have any flake factors. Why?
- My RSVP rating is low, but I've attended or hosted more events, and it hasn't changed. Why?
- Why are cancellations long before the event counted at all in the ratings?
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Q: How do I control whether I am sent email notices about events?
A: Edit your profile, setting the events digest to "off."
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Q: I'm not getting email from San Diego Linkup. What's wrong?
A: If you are not receiving email from San Diego Linkup, please first check to make sure that the email address you entered in your profile is absolutely correct. If your email address is correct and you're still not receiving email, your ISP may be directing email to your bulk mail or "spam" folder. Please see the instructions for whitelisting email from Linkup.
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Q: How do I control what notices I get from groups?
A: Each group you belong to has a set of notification preferences. To set the notification preferences for a group you belong to, view the group on line while you are logged in and select the button labeled "prefs/leave." This will lead you to your notification settings.
If you're not sure what groups you belong to, you can always check in my groups.
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Q: How do I post a notice on the bulletin board?
A: To post on the main bulletin board of the site, make sure you are logged in, then look for the text area just below the postings for the bulletin board. That's where to enter your text. Once you've proofread and are confident of the text you've entered, just select "post notice" and your notice will be posted immediately.
To post on the bulletin board for a group, you must be logged in and also must be a member of that group, but the procedure is the same.
You can also edit or delete any notice you've posted, either on the main bulletin board or in groups, using the "my notices" link which is available on every page of the site.
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Q: I created an event, but now I need to cancel it. What do I do?
A: View the event on line while you're logged in, and select the button labeled "other functions." The first option on the next page will be for canceling the event. Just fill in an explanation of why the event must be canceled and push the button labeled "cancel event."
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Q: How can I delete my profile from San Diego Linkup?
A: It's easy to permanently delete your profile. Just access the profile editor, and leave any of the main fields blank, then try to save your profile. The system will then prompt to confirm that you want to delete your profile. Deleting your profile is a permanent operation, and cannot be reversed.
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Q: I try to update my profile, but the system keeps telling me my username and password need to be 6 characters or more. What should I do?
A: Due to the need for increased security, all usernames and passwords must now be 6 or more characters. This means that even if you originally created your profile with a username or password that is shorter than 6 characters, you now have to change your username and password so that they are 6 characters or more. There is nothing mysterious about this. All you have to do is make sure that the username and password you enter when you save your profile are 6 or more characters.
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Q: How do I move my profile to a different Linkup site?
A: Just follow the steps below:
1) Make sure you're logged in.
2) Access the profile editor.
3) Scroll to the bottom, to the section labeled "LOCALE."
4) Select your new locale from the pulldown menu.
5) Click on the button labeled "switch to new locale."
You should also make the extra effort to edit your profile to set the sub-area for your profile in your new locale.
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Q: A group that I used to belong to seems to have disappeared. What happened?
A: Sometimes moderators bug out, and if we can't find a new moderator, we have to disband the group. We also automatically delete any group that has not held an event in six months or more. After all, if a group hasn't held an event in more than six months, it's really not an active group.
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Q: Why aren't ages listed in the profiles?
A: We deliberately do not include a field for age in the profiles, because we think it's a bad idea to automatically provide a way for people to apply unquestioned prejudice based on age, and unconsciously deprive themselves of some of the most interesting, surprising possibilities in life.
There are groups within San Diego Linkup that cite an age range, and events that cite an age range, but we will never include a field for age in the profiles. If you want to know how old someone is, you'll just have to meet them and ask, if you dare. ;-)
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Q: Can I host a fundraising event for a worthy cause?
A: No, you can't. Linkup is a social group, not a way to get people to attend a fundraiser. In fact, Linkup is specifically intended as a refuge from promotional pitches of any kind. We don't care how supposedly worthy any particular cause is. Linkup has always been and always will be a place for people to come together as people, completey shielded from promotional intrusions. That includes fundraisers.
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Q: If I have been a host, do I get any kind of special credit?
A: We believe that the only good reason to host an event is because you want to. We also believe that any kind of incentive system for hosts is bound to introduce factors which distort the social environment. For instance, some people have suggested that hosts be given preferential treatment regarding flake factors. We think that's a terrible idea, because it selectively falsifies member ratings:
- Would you want someone who is a flake to have a false positive rating as your guest just because they host an event once in a while? What if they flake out on you on an important event, and then carry their phony positive rating over to another event of yours?
- Would you want to attend an event where you knew the host's only motivation was to get some kind of credit, or to have flake factors erased so that other people wouldn't know about them?
We think not. However, every time you host an event it is counted as an RSVP in your history, so the more events you host, the faster you can work off any flake factors or cancellations you've accumulated.
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Q: How do I set up events requiring pre-payment from guests?
A: San Diego Linkup uses PayPal as a convenient way for members to transfer funds to each other. If you have an account on PayPal, here's how to set up pre-payment for your event:
- Go to the profile editor and make sure you have entered the email address you use for PayPal: http://sandiegolinkup.com/profile_edit.php. You must enter the exact email address you use on PayPal in order for the pre-pay system to work properly.
- When you create an event requiring pre-payment from your guests, select "pre-pay" from the pulldown menu, and enter the amount you must receive from guests in the pre-pay fields for dollars and cents.
- Filling this information out in the event will cause the Linkup system to automatically generate a customized PayPal button that will appear at the bottom of your event. The PayPal button will include all the information necessary to complete the transfer of funds from your guest's account to your account:
- Name of event
- Exact amount to be transferred
- Name, profession and locale of member paying you
- When one of your guests completes a payment to you through PayPal, the transaction will be coded with the above information, so you'll know right away what the payment is for, and who it's from.
- If for any reason you need to send a refund to someone who paid you, just log in to your PayPal account and refund the transaction.
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Q: If I cancel from a wait list, does that affect my rating?
A: No. Cancelling from a wait list has absolutely no effect at all on your rating.
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Q: I got a notice that I didn't show up at an event, but I think there has been a misunderstanding. What should I do?
A: Contact the host, clear up the misunderstanding and, if necessary, ask the host to contact us.
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Q: I got a flake factor because I canceled due to an emergency or unexpected circumstances beyond my control. Can I get that flake factor erased?
A: No, you can't. We understand that occasionally an emergency will arise, which is exactly why we designed the Linkup system to respond to patterns, not individual instances. One flake factor due to an emergency will have a minimal effect or no effect at all on your ability to RSVP for events. However, someone with a pattern of "emergencies" will quickly find their ability to RSVP restricted.
We think it is fair to acknowledge the occasional emergency, while preventing those with a pattern of such emergencies from disrupting plans for events.
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Q: My RSVP rating is low, but I don't have any flake factors. Why?
A: Your RSVP rating is based in part on the proportion of cancellations, no matter when they occur, to the number of times you RSVP.
If you RSVP for ten events, but then cancel for 5 of those events, your RSVP rating is only 50%.
If you're using RSVPs just as bookmarks, you're making a big mistake; an RSVP is a social commitment to others, not just a personal bookmark for you.
For more information on this subject, please see the intro page on flake factors.
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Q: My RSVP rating is low, but I've attended or hosted more events, and it hasn't changed. Why?
A: Your RSVP rating is based on a moving window of your 10 most recent events. In order for your rating to go up again, any cancellations or flake factors have to move out of the 10-event window.
To see how soon any cancellations or flake factors will move out of the window, check your RSVP history. As long as you do not incur further cancellations or flake factors in the mean time, your rating will go up as soon as any of your previous cancellations or flake factors moves out of the 10-event window.
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Q: Why are cancellations long before the event counted at all in the ratings?
A: Let's say you're a host, with an event with ten spots. Ten people send in an RSVP, so you make a big effort toward your event. Then nine people cancel on you. Now as a host, your event is completely ruined, and your time has been wasted. Feel like hosting another event? Probably not, because you just got burned so badly.
That kind of thing used to happen all the time, before we included cancellations in the ratings. It was awful--for both hosts and the remaining guests who were counting on the other people. Now that we include cancellations in the ratings, that problem has gone away.
You can always view your recent RSVP history, and a link to your history is always available in the profile editor.
PLEASE DO NOT ASK US QUESTIONS ABOUT YOUR RSVP HISTORY UNTIL YOU HAVE ALREADY CHECKED YOUR HISTORY YOURSELF.
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IMPORTANT: If you ask us a question that is already answered above or in the Linkup Good Hosting Guide, we absolutely guarantee that we will ignore you.
Please make sure your question has not already been answered! Thanks!
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